Terms & Conditions
(Insurance & Compliance Update)
Effective Date: 02/01/2026
Welcome to Philadelphia Functional Nutrition, LLC. By using www.phillyfunctional.com, you agree to the following terms.
Payment & Insurance Reimbursement
Services are typically self-pay unless otherwise specified. Upon request, we may provide documentation (such as superbills) for possible insurance reimbursement.
Coverage and reimbursement are determined by your insurance provider. Payment responsibility remains with the client.
Privacy & Secure Communication
We use secure systems to protect health information. Standard email and website forms may not be secure; secure portals should be used for sensitive information.
Website Use
This website is intended for informational and educational purposes only. Use of this site does not establish a practitioner-client relationship.
Medical Disclaimer
Information provided on this website is not medical advice and is not a substitute for care from your physician or qualified healthcare provider.
Always consult your healthcare provider before making changes to diet, supplements, medications, or lifestyle.
No Practitioner-Client Relationship
Contacting us through the website, forms, or email does not establish a practitioner-client relationship. A formal agreement and intake process are required before services begin.
Privacy & Communications
If you submit information through this website, you consent to being contacted regarding your inquiry. Please avoid sending sensitive health information through unsecured forms or email.
Intellectual Property
All content on this website, including text, graphics, logos, and materials, is the property of Philadelphia Functional Nutrition, LLC and may not be copied, reproduced, or distributed without written permission.
External Links
This website may link to third-party resources. We are not responsible for their content or practices.
Limitation of Liability
Philadelphia Functional Nutrition, LLC is not liable for any damages resulting from the use of this website or reliance on its content.
Changes to Terms
We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.
Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania.
Privacy Policy and SMS Messaging Terms
Effective Date: August 7, 2026
Philadelphia Functional Nutrition, LLC (“Philadelphia Functional Nutrition,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, protect, and disclose personal information, including information associated with SMS text messaging.
Information We Collect
We may collect information you voluntarily provide when you contact us, request information, schedule services, become a client, communicate with our staff, or otherwise interact with us. This information may include:
Your name and contact information;
Your telephone and mobile numbers;
Your email address;
Appointment and scheduling information;
Messages, inquiries, and communications you send to us;
The date, time, and method by which SMS consent was provided; and
Records of SMS opt-in and opt-out requests.
Please do not send sensitive medical, health, financial, or other confidential information through standard SMS, email, or unsecured website forms. We may direct you to a secure system when sensitive information must be exchanged.
How We Use Information
We may use personal information to:
Respond to inquiries;
Provide requested information;
Schedule and coordinate appointments;
Communicate about appointment logistics;
Provide customer service;
Maintain records of consent and communication preferences;
Protect our systems and prevent misuse; and
Comply with applicable legal and regulatory obligations.
We do not use SMS for unsolicited mass marketing, purchased lead lists, or cold-texting prospective clients.
SMS Consent and Messaging
Philadelphia Functional Nutrition uses SMS for low-volume, one-to-one conversational communications concerning inquiries, requested information, appointment scheduling, appointment logistics, and customer service.
You may consent to receive SMS messages by:
Initiating an SMS conversation with a Philadelphia Functional Nutrition business number; or
Giving affirmative verbal permission to a Philadelphia Functional Nutrition staff member during a telephone call.
Providing a telephone number, calling us, sending an email, submitting a booking request, or otherwise contacting us does not by itself constitute consent to receive an SMS initiated by us. We will not initiate SMS unless you have given verbal permission or otherwise expressly opted in.
Your consent applies only to communications from Philadelphia Functional Nutrition and cannot be transferred to or used by another business. Consent to receive SMS messages is not a condition of purchasing any goods or services.
SMS Program Disclosures
Message frequency varies according to your inquiry or requested service. Message and data rates may apply according to your mobile carrier and service plan.
Reply STOP at any time to opt out. We also honor reasonable opt-out requests such as CANCEL, END, QUIT, or UNSUBSCRIBE. After an opt-out request, we may send one final confirmation message, and no additional SMS messages will be sent unless you subsequently opt in again.
Reply HELP for assistance or contact us at info@phillyfunctional.com.
Wireless carriers are not responsible for delayed or undelivered messages. SMS delivery and availability are not guaranteed.
Mobile Information and SMS Consent
We do not sell, rent, or share personal information for third-party marketing or lead-generation purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use telecommunications and technology service providers acting solely on our behalf to transmit and support our communications. These providers may process information only as necessary to perform services for us and are not authorized to use your mobile information or SMS consent for their own marketing or promotional purposes. SMS consent is not sold, transferred, assigned, or provided to another business for its independent use.
Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, standard SMS, email, and internet communications are not completely secure. You should not use SMS to send urgent medical requests, medical emergencies, payment card information, Social Security numbers, detailed health records, or other highly sensitive information.
If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical assistance. SMS is not monitored continuously and should not be used for urgent matters.
Information Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and consent records, honor opt-out requests, resolve disputes, and satisfy applicable legal or regulatory requirements.
Your Choices
You may request that we update or correct your contact information. You may withdraw SMS consent at any time by replying STOP. You may also contact us regarding your privacy preferences or to request access to or deletion of eligible personal information, subject to applicable legal and record-retention requirements.
Changes to This Policy
We may update this Privacy Policy and SMS Messaging Terms periodically. Changes will be posted on this page with a revised effective date. Changes will not be used to convert previously provided consent into consent for materially different messaging.
Contact Us
Questions about this policy, our privacy practices, or SMS communications may be directed to:
Philadelphia Functional Nutrition, LLC
237 W. Lancaster Avenue, Suite 215
Devon, PA 19333
Email: info@phillyfunctional.com
Website: https://phillyfunctional.com
Contact
Philadelphia Functional Nutrition, LLC
info@phillyfunctional.com
www.phillyfunctional.com